E-mail Support
You can find live support via e-mail.  Send an e-mail to support@rbftpnetworks.com and you will be assigned a tracking number for your question.  Your e-mail will be answered by a member of our staff within a maximum 12 hrs of receipt, although we try to answer all question within the hour.

Forums Support:
You can find live support via our support forums.  The forums can be found here http://forums.rbftpnetworks.com.  Your post will be answered by a member of our staff within a maximum 12 hrs of receipt, although we try to answer all question within the hour.  The forums also enables users of the same service or just users in general to reply to your post if they know the answer to your question.

Service Updates:
Check the following page for service updates and service announcements.  This shows network status and server information should any problems arise.  Check here.

Links:
Check the following page for interesting links and related websites that could answer your support questions.  Check the links page here.